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Within 14 (fourteen) calendar days from effective day of policy, Policyholders have rights to read and carefully learn the policy. LGI has right to review the health insurance application form or other related documents. During this period, both Policy Holder and LGI have the rights to cancelling the policy without having an obligation to notify the reason.
Yes, any condition caused by pre-existing or congenital conditions is excluded. MyTravel Protection International also does not cover costs related to prosthetics, rehabilitation, pregnancy, fertility, hormonal treatments, ongoing medical care from up to 24 months before the trip, non-medical expenses, or routine check-ups.
Your health policy coverage will start D+1 after the transaction has been successfully paid.
We have > 1000 providers all over Indonesia, you can find providers near you by clicking on “Hospital List” button. However, if you’re planning to get treatment from outside our provider list/overseas, you can submit reimbursement claim through our app called eBenefit.