When will I receive my policy and insurance card?

You will receive your ePolicy and eCard within a maximum of 1 x 24 hours after the policy purchase transaction is completed. You can also access the ePolicy and eCard through the MyInsurance menu on the MyPro+ website and application.

*eCard only available for health insurance members

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Help Center
Have problems or questions regarding MyPro? You can contact us here
wa
0811-8111-1300
Help Center
Have problems or questions regarding MyPro? You can contact us here
phone
0804-133-8888
email
cs@mypro.co.id
wa
0811-8111-1300